Inside Intermedia’s Worry-Free Experience™
The pillars of our Worry-Free Experience help ensure that nothing distracts you from focusing on your business
Security
Intermedia invests considerable human and capital resources to ensure levels of security and protection in which you can have full confidence. We’re SOC 2 audited, which attests to our high standards for security—including product security, network security, infrastructure security and privacy protection.
Reliability
We strive to deliver 99.999% uptime with a financially backed SLA on all Intermedia services (Archiving, Encryption, SecuriSync, UCaaS and CCaaS). Our architects and engineers make this happen by applying their deep expertise to our architecture, our world-class datacentres, and the internet providers that connect our datacentres to the world.
Onboarding and Migration
Most cloud providers force you into a DIY migration path or "recommend" hiring a migration consultant. But Intermedia is different. Our Cloud Concierge™ experts implement a custom migration plan to move your existing users and data into the cloud with minimal interruption to your business—at no extra cost.
Support
Excellent customer support from your cloud IT provider allows you to focus on growing your business, which is the reason you’re looking to move to the cloud in the first place. With Intermedia you’re never alone. Our J.D. Power-Certified technical support experts are here for you 24 hours a day, 365 days a year.
Regulatory Compliance
Intermedia cloud services help you address compliance, security, and privacy requirements of GDPR, FINRA, SOX, GLBA, and more, as you move business-critical and sensitive information into the cloud. We make it easy to protect your users and your business through templates and built-in controls across our services.
From the beginning, my experience with Intermedia has been seamless, easy and reliable.
David OshinskyFounder and President, Cadence Law