About Intermedia and How to Contact Us

Technical Support

+44 (0) 203 384 2158

Intermedia is the cloud communications company that helps over 140,000 businesses connect better, from wherever, though our AI-powered platform that includes voice, video conferencing, chat, SMS, contact centre, business email and productivity, file sharing and backup, security, archiving, and more. We strive to eliminate the need for multiple communications service providers with a seamlessly integrated portfolio of intelligent communications and collaboration solutions, including our flagship product, Intermedia Unite®, all delivered through one highly reliable and secure platform. With month-to-month contract options, one monthly bill, and one intuitive point of administrative control, and having been certified by J.D. Power for excellence in technical support seven times, Intermedia is committed to providing enterprise-grade products to businesses of all sizes through a simple, Worry-Free Experience.

As a partner-first company, Intermedia goes to work for over 7,500 channel partners by providing a comprehensive set of programmes, resources, and support to help them grow their revenue and maximise their success. Programs include our Customer Ownership Reseller (CORE) model – which enables partners to resell, package, and manage Intermedia’s solutions as if they were their own, while benefiting from highly attractive economic terms and maintaining ownership of their customer relationships – as well as agent models.

Intermedia is also proud to be the exclusive cloud communications platform provider for NEC, a leader in global market share for unified communications with an estimated 80+ million business phone users worldwide.

For more information, connect with us on LinkedInTwitter, or Facebook.

Need technical support? We’re here 24/7

+44 (0) 203 384 2158

Most of our plans include 24/7 support. If your plan includes business hours support, you’ll find us here M-F 7A-7PGMT, and 8A-7P GMT on weekends (except national holidays).

Other ways to contact us

headquarters map


Sunnyvale, CA, USA

1050 Enterprise Way,
Suite 200,
Sunnyvale, CA 94089