Securely back up your Intermedia Unite and Contact Centre phone calls, meetings, chats and more, and ensure the information is easy to find whenever it’s needed.
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Capture and back up content like calls, meetings, chats and customer interactions to help ensure your communications are preserved in one place.
Powerful, contextual search to quickly find employee and customer conversations when you need them.
Facilitates compliance with internal governance and regulatory requirements for retention, retrieval and security.
Data is encrypted at rest and in transit, and multifactor authentication protects data from access by unauthorised users.
Automatically preserve, search and retrieve your critical business communications.
Data is encrypted at rest and in transit, and multifactor authentication protects data from access by unauthorised users.
Indexes both content and metadata so users can access millions of archived files and refine searches using dozens of properties for results in seconds.
Designed for Unite and Contact Centre, Intermedia Archiving deploys in minutes with everything needed to enable compliant archiving for your communications.
Preserves a rich repository of institutional knowledge to enable more informed, efficient, productive, and smarter organisations.
Lower the burden on your operations, compliance and legal teams by enabling fast, powerful search and retrieval.
Supports HIPAA, FINRA, and MiFID II compliance programs, with optional WORM tamper-proof media storage to comply with SEC Rule 17a-4.
Archiving addresses data residency requirements, supporting flexible deployments with data centers in US, Canadian and European locations.
Choose to store phone and messaging data for as long as your business case requires with retention options of up to ten years.
Data is uploaded securely and encrypted in transit and at rest with multi-factor authentication to protect access and limit export to authorised users.
Are you challenged with finding information from past digital conversations quickly? Do you operate in a regulated industry? Do you wish you had a more complete record of business interactions? Watch the video to learn how Intermedia Archiving helps you find critical business information when you need it.
Tight integration with Unite and Contact Centre ensures data is captured, archived, and stored with full integrity.
Quickly search stored calls, meetings, chats, and customer interactions by sender, recipient, attachment type, etc. for easy retrieval.
Supports compliance with FINRA, HIPAA, GDPR, anf other regulations.
"In looking at what was available in the industry, we found that Intermedia's cloud-based solution provided us more autonomy and flexibility."
Tara SomersetNote: As a partner of Intermedia, you must be located within the United States, Canada, Europe, or United Kingdom in order to resell our UCaaS, CCaaS, or Voice/SIP Trunking services.
