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20 questions to ask about Hosted Exchange

This article offers 20 questions to ask prospective hosted Exchange providers, with frank opinions and helpful tips for scrutinizing the small-but-significant differences between cloud providers.

Learn how to cut through the marketing hype with pointed questions—such as “What is your average on-hold time for callers?” or “What does your SLA provide?”—that uncover real answers as to which provider can be trusted to manage your business applications.

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Before you make a decision, be sure to consider your risk including downtime, migration, compliance, plan flexibility...

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