White Papers

The Benefits of Vendor Consolidation and Centralized IT Management

In this white paper, Osterman Research looks at the cloud landscape and the challenges facing SMBs when embracing cloud apps. In analyzing the frustrations experienced by both IT and end users, Osterman Research proposes several solutions that can increase security, reduce IT costs, and make employees more productive.

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Some IT services are so foundational that organizations should source them from a single provider whenever possible.

Michael Osterman, Osterman Research
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