What Does It Mean to Have “Worry-Free” Security?

Worry-Free Security

Intermedia invests considerable human and capital resources to ensure levels of cloud security and protection in which you can have full confidence

Every business should be concerned about security. But that doesn’t mean you have to lose sleep over it. Security is one of the cornerstones of our Worry-Free Experience. We understand that if you’re to trust us with your data, you need to understand how we’ll protect it. Vigilance is essential to keeping your business safe.

Any cloud provider can claim to be secure. We have consulted with a number of independent sources to validate the claims we make.

Intermedia has a SOC 3 audit report from an independent auditor who has validated that, in their opinion, our controls and processes were effective in assuring security during the evaluation period. To get Intermedia’s SOC 3 Security and Availability Report or other Intermedia SOC reports, please contact your Intermedia Sales representative.

SSAE 16 Type II-audited datacentres

Intermedia’s datacentres are audited to the SSAE 16 Type II standard, which validates the provider’s commitment to the trust principles of security, availability, processing integrity, confidentiality, and privacy.

Financial regulatory compliance

For customers in regulated businesses, Intermedia facilitates compliance with FINRA, SEC, SOX, and many other regulations.


Our payment processing system has passed the strict testing procedures necessary to be compliant with the PCI Data Security Standards (PCI DSS).

GDPR compliance

The GDPR states that data controllers (such as Intermedia’s customers) may only use data processors that provide sufficient guarantees to meet key requirements of the GDPR. Intermedia meets that requirement, and we are pleased to offer a Data Processing Addendum to any Intermedia partner or customer. Please contact your Intermedia account representative for assistance putting a Data Processing Addendum in place.

HIPAA compliance

Intermedia services are designed to meet theprivacy and security requirements for Protected Health Information (PHI). Our policies, procedures, technologies and services are audited by a third-party to validate conformance with HIPAA privacy and security requirements, and Intermedia will execute a HIPAA Business Associate Agreement with Covered Entities.

Privacy protection and data protection frameworks

Intermedia maintains a comprehensive privacy policy. We understand that privacy is critical to the services we offer, and we closely monitor developments in U.K. and international privacy regulations. For purchasers subject to GDPR, Intermedia offers a Data Processing Agreement tied to Standard Contractual Clauses that complies with current European Union requirements.

Reliably, security, auditability, and compliance are essential for many of our clients, especially those in the financial services and medical industries… Intermedia, and the tools they provide, and the support they provide are an essential part of how we meet those compliance requirements for our clients.

Hybridge Martin Dunsby
CEO, Hybridge

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