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Inside Intermedia’s Worry-Free Experience™

To keep you focused on business—and keep your overhead down—our Worry-Free Experience backs each one of our 20 essential IT apps. It includes enterprise-grade security, a 99.999% uptime SLA for high reliability, expert onboarding, 24/7 support, and much more.

Here's how you get the freedom to focus

The five pillars of our Worry-Free Experience—security, reliability, onboarding, support and regulatory compliance—are designed to ensure that nothing distracts you and your employees from adding value to your business.

Security

Rest easy: your data is private and protected in our secure, SOC 2-audited cloud.

EXPLORE OUR SEVEN PILLARS OF SECURITY

Reliability

Every Intermedia service offers a 99.999% uptime SLA—which guarantees fewer than 26 seconds of downtime per month.

LEARN WHY "FIVE 9'S" MATTERS

Onboarding and migration

Our Cloud Concierge™ experts help you move into the cloud with no downtime or data loss.

MORE ABOUT OUR MIGRATION PROCESSES

24/7 technical support

If you have questions, we're here to answer them 24/7. We typically answer the phone in 60 seconds or less.

HOW WE PROVIDE SUCH HIGH SUPPORT LEVELS

Regulatory Compliance

HIPAA, FINRA, SOX, GLBA, and more. Intermedia services help you maintain regulatory compliance.

Intermedia and regulatory compliance

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